SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Plus Size Qt Pie (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://plussizeqtpie.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super jeans, size perfectly, I recommend
By fact ^ • ^
The fabric is perfect for autumn weather
Beautiful pants and only took 10 days to ship, the fit is perfect for 160cm 45kg, Its loose enough on the legs and well fitting yet comfortable on the waist/butt I love the elastic The pants are very high waisted and pretty The only thing im worried about is the zippers quality I 100% recommend them, for the price they beat anything in store
The pants is amazing! The colors is perfect ; the products is great and seems to be a good quality and the rapidity was very good :) thank you for the amazing work :)
Très beau jean conforme à la description par contre au niveau des tailles c’est un peu embêtant en tant que française on ne l’ai comprend pas donc je me suis trompé sinon parfait
love these, I have big thighs so the size was a little tight around my thighs but still fits amazing, I’m 5ft 1 and a size 8 for reference and I got size 27 and the length is perfect (I buy a 30L in jeans) and the jeans are so comfy and a great colour, very different and a great pair of jeans !!
Un peu petit je mesure 1m62 pour 50 kl
Bien. Taille 85/104. Pris 32. Juste mais avec l’élastique au dos il se met bien. C’était la plus grande taille sinon j’aurais pris plus grand.
La taille est bonne pour 160/85/104. Taille 32. Le zip difficile. Il faut mettre du savon. Il faut couper les fils qui traînent. Et j’ai cousu la poche qui ressortait. Peut-être parce qu’il est un peu juste de taille car il n’y avait pas plus grand.
The material is not dense ( the description already mentiond so I’m aware of this), which i prefer it to be for this pand. It’s fit perfectly, i’m 5’0 tall bought size 27 which is just a little long and not a bit deal. The waist is good( elastic in the back). It’s not that baggy on me( pretty much like the picture), but i wanted it to be a little more baggy( should’ve gone with 28). But overall, the pant is really good, the store is really nice, gift came with it. Shipping doesn’t took that long. Should buy!
Really a beautiful pant, exactly the same as pictured adhering to the right point are Ale 1,63 goes great the 26 them I will buy also other colors!!!
very comfortable and perfect length (160cm)
Excellent jeans, size in size go, thanks
He arrived super fast, in 8 days. Very nice and light, I love it.
הגינס dazzling sitting is great on the body I 1.53 hard and I find Guinness that fits me loose suits me length then it great שמצאתי the הגינס המהמם this I am very satisfied מהקנייה Well הגינס came to me fast within three weeks it's wonderful ומאוד מהירחיסרון small It have smell but it's not something not to drop in the wash well store brought גומיה with film line Gift Thank you seller!