We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect! Took one size smaller than the sizechart advised. Very happy I did this. Jeans is gorgeous!! Fast shipping, took 2,5 weeks to get in the Netherlands. I recommend this store. I'm going to buy more of these jeans
Description exact, on my parameters from 84, about 102, height 170 came up perfectly, slightly tight in the knees, but I do not feel discomfort.
Molto bello, la misura perfetto per 95-78-98. Il tessuto morbido e molto elastico. Perfetto. Arrivatp in 2 settimana, velocissima
beaux jeans et envoi rapide
Bonne taille pour 1m56et 47kg. Livraison rapide avec suivi jusqu'à la boîte aux lettres.
The pants are as described, I love it, they have a very soft and elastic fabric, so they fit very well, the tal 2xl fit very well to waist measurements 95 and hips 119, the length for 168 cm is fine. Very happy with the purchase, it took 20 days to arrive. The color and details of the embroidery are very nice.
Hello first of all I express my gratitude to the store for her work and service. Pants are quality. Size M fits 46 Russian or 38 European. The length of the trousers at the height of 168 is good, at the ankle inclusive.
Very beautiful and fits well fair and good store 10 +++
Many thanks to the store for the fast shipment and for the good quality goods! Jeans sent 2.04 and came 16.04. Very fast delivery. Jeans Super! Stretch very well, the material is very pleasant. The size approached just about 108, and from 87 cm took XL. I'm going to order more. Highly recommend!