SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Plus Size Qt Pie (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://plussizeqtpie.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Wow!!! Supper jeans are very davolna. Shipping fast. On my pairs. ot76 ob97, took the size of L. Excellent.
Trousers look amazing and exactly as in the photos. The material is not stretchy, and is thin enough to wear it in the summer. Unfortunately my jeans came in the wrong size but the store deftly with it really quickly, for which I am really grateful :) I can recommend!
These jeans are really great quality high waisted,in good thick nonstrech denim material.They fit perfectly on measurements Waist 82cm Hips 99cm Thighs 57cm Weight 63kg Height 171cm.Recommend.Thank you store
For my part it size really well I rarely had pants that cut me like this one.Makes Me a pretty buttocks unlike other jeans.It conforms to the description.arrived in time.
Cool stylish jeans Stitched qualitatively,material for the summer.The ends are torn,cut straight.In the waist sits tightly waist 70
Jeans cool,the size is the best,fit on the waist.I really liked it.Thank the store,the size recommends is correct.The package went for three weeks.I might order these in a different color.
Pants bomb its very beautiful thank you store will recommend to everyone
Normal Jeans.fabric is dense,not Stretches.a little tight in the hips,but not scary.delivery a little more than a month.
Excellent jeansI very much advise to buy.The material is pleasant,for the spring and autumn will do,in the summer its a little hot in them.Got there quickly.
Its like the picturesReally Comfy,Really Recommend itQuick Shipping.No pocket is stitched up.Good Quality,Im still to small for these jeans but wearable.
Very cute,fast shipping despite everything,very good quality although some small details,excellent fabric
Very good jeans,the size matches the table,do not stretch,the quality of the fabric and tailoring is excellent,after washing,the color and size remained the same,very satisfied,thank you very much to the store
Jeans really turned out to be very cool and came very quickly.Pretty purchase and do not regret that I ordered
Jeans are super, the quality is excellent Seller recommend. The dimensional grid is accurate
Now these are my favorite jeans. They sit very cool. For a long time I could not find straight jeans for myself.